Returns & Exchanges
We want you to feel confident and empowered in your BRUNETKA HARNESS pieces; if your selection isn't the perfect fit, we offer returns within 14 days of delivery. Please ensure all items are unworn, in their original packaging, and maintain all security tags for a valid return.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Authorization and the correct warehouse address.
- 2.Prepare Your Package
Carefully pack the harness in its original branded box to prevent damage during transit, ensuring all hardware is protected.
- 3.Ship the Item
Send your package via a trackable shipping service; we recommend keeping your tracking number until the return is fully processed.
- 4.Receive Your Refund
Once our quality control team inspects the item, your refund will be issued to the original payment method within 5-7 business days.
